Effective Date: 2/5/2026
This Privacy Policy explains how River Place North Housing Corporation (“River Place North,” “we,” “us,” or “the Corporation”) collects, uses, stores, and protects personal information obtained through the River Place North website (the “Website”).
By accessing or using this Website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through this Website. It does not apply to information collected offline or through third-party websites linked from this Website.
2. Information We Collect
We collect information that users voluntarily submit through the Website, including User Generated Content such as listing information, listing photos, and community photos/captions, as well as limited technical information collected automatically for website performance purposes.
a. Information You Provide Directly
This may include, as applicable:
• Name
• Apartment or unit number
• Email address
• Phone number
• Residency, ownership, or household status
• Information submitted through registrations, renewals, maintenance requests, reservations, listings, or other online forms
• Information submitted on behalf of household members, including individuals under the age of 18, for legitimate building-related purposes
• Photos, text, or other content submitted voluntarily (including User-Generated Content)
Providing information is generally optional; however, certain Website features or services may require specific information to function properly.
b. Automatically Collected Information (Google Analytics)
The Website uses Google Analytics to collect limited technical information, which may include:
• IP address (as provided by the browser or device)
• Browser type and device type
• Pages visited and time spent on the Website
• General Website usage and performance data
This information is used solely to understand Website usage, improve functionality, and maintain Website performance. The Corporation does not use this data to identify individual users and does not combine Google Analytics data with other personal information collected through the Website.
c. AI-Assisted Processing
The Website may use limited AI-assisted tools, such as automated language translation and AI-generated illustrations, to support accessibility and user experience. These tools are used only to translate and present official Website content created by the Corporation, such as policies, notices, and informational pages.
AI tools do not access or transmit any personal information submitted by users. AI tools are not used to analyze, profile, or make decisions based on personal information, and do not make approvals or determinations on behalf of the Corporation.
3. How We Use Information
Information collected through the Website may be used to:
• Process, review, and respond to online submissions and requests
• Manage resident, tenant, homeowner, and shareholder services
• Maintain accurate building records and registrations
• Publish approved User-Generated Content for informational or community purposes
• Improve Website functionality, accessibility, and usability
• Comply with governing documents, legal obligations, or administrative requirements
Submission of information does not guarantee approval, acceptance, or immediate action.
4. Information About Children and Minors
The Website is not intended for independent use by children. However, the Corporation may collect personal information about individuals under the age of 18 when such information is submitted by a parent, legal guardian, or authorized adult for legitimate purposes, including:
• Resident or household registration
• Emergency contact and safety information
• Building access or administrative records
The Corporation does not knowingly collect personal information directly from children without adult involvement and does not use such information for marketing purposes.
5. User-Generated Content and Public Information
User Generated Content on this Website is limited to property listing information and community photos/captions submitted for display. If you submit content intended for public display (such as apartment/parking space rental or sale listings or community photos), you understand that:
• Approved content may be visible to other Website visitors
• You are responsible for ensuring the accuracy, legality, and appropriateness of submitted content
• You must have appropriate consent to submit content that includes or features other individuals, including minors
The Corporation does not intentionally publish personal contact information unless it is provided by the submitting user for that purpose.
6. Cookies and Analytics
The Website may use cookies or similar technologies solely in connection with Google Analytics to support basic analytics and Website performance measurement.
These tools are not used for advertising, profiling, or marketing purposes. Users may adjust browser settings to limit or disable cookies; however, some Website features may not function properly.
7. Information Sharing and Disclosure
The Corporation does not sell, rent, or trade personal information.
Information may be shared only:
• With authorized management personnel or service providers acting on behalf of the Corporation
• When required by law, court order, or legal process
• To protect the rights, safety, property, or operations of the Corporation and its community
Authorized service providers are expected to handle information responsibly and in accordance with applicable privacy standards.
8. Third-Party Links
The Website may contain links to third-party websites provided for convenience. The Corporation does not control and is not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party sites they visit.
9. Data Security
Data is stored on secure servers maintained by authorized service providers within the United States, who are required to safeguard information in accordance with applicable privacy and security standards. The Corporation uses reasonable administrative and technical safeguards consistent with industry practices to protect information submitted through the Website. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Users submit information at their own risk.
10. Data Retention
Information submitted through the Website is retained only as long as reasonably necessary for operational, administrative, or legal purposes, in accordance with the Corporation’s policies and applicable law.
11. Changes to This Privacy Policy
The Corporation reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and become effective upon posting.
Continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.
12. Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Virginia.
13. Contact Information
Questions regarding this Privacy Policy or the handling of personal information should be directed to the Management Office using the contact information provided on the Contact page of this Website. You may contact the office to request corrections or updates.